Quality Water

The City of Plano contracts with the North Texas Municipal Water District (NTMWD) to provide treated drinking water and wastewater treatment services. The City of Plano and NTMWD provide consistently safe, reliable, quality drinking water through a combined effort of operation and the use of up-to-date technology. The City of Plano’s planning and abundant capacity ensure an adequate and safe supply to meet the needs for today and for the future.

Electric Power

Since 2002 electric power has been deregulated throughout most of the state of Texas. Our state is the only one in the nation with a self-contained power grid, the Electric Reliability Council of Texas (ERCOT). This separate grid protects residents and businesses from power disturbances that occur in other parts of the country. Texas offers ample generation with an estimated 13.8% reserve capacity for 2009 and a diversity of fuel sources including natural gas, coal, nuclear and wind.

Because of deregulation, power consumers in Plano have choice and control over how to purchase competitively priced electricity through over 20 certified retail electric providers (REPs). The transmission and distribution infrastructure, which remains regulated by the Public Utility Commission of Texas (PUCT), is owned and operated by Oncor Electric Delivery.

A limited area of Plano is served by CoServ, an electric cooperative that remains regulated.

Natural Gas

Natural gas is provided to business and residential customers by Atmos Energy and CoServ Gas at market competitive prices. Firm contract rates, interruptible rates and competitive transport are available to qualifying commercial and industrial consumers.

Communications Network

Reliance on technology has never been greater for voice and data communications. Instantaneous, global connectivity over the latest in fiber-optic networks is available to both business and residential consumers throughout Plano. Simultaneous voice and data services are provided by multiple communications companies offering highly-competitive basic and customized solutions.

Diversely-routed fiber-optic networks are provided by Frontier and AT&T. These local telephone companies are required by the Public Utility Commission of Texas to allow certified competitive local exchange carriers (CLECs) to provide competitive local phone service. Additionally access providers are connected to Inter-Exchange Carriers (IXCs) such as AT&T, Sprint, Time Warner, Broadwing, Level 3, XO Communications, and CenturyLink.

95% of Plano households have a computer and 89.5% have a broadband internet subscription.